Roobet Privacy Policy

At Roobet, we respect your privacy and are fully committed to protecting the personal data you share with us when you play at our platform. This Roobet privacy policy explains what information we collect when you use Roobet, how we use it, and the choices you have regarding your data. By registering an account, using the Roobet login, or accessing Roobet Casino through our website or app, you agree to the practices described below.

Roobet is owned and operated by Raw Entertainment B.V., registration number 157205, located at Korporaalweg 10, Curaçao, and licensed under Curaçao OGL/2024/687/0427. Fiat transactions are processed by Raw Entertainment Ltd, Cyprus registration HE421735, Voukourestiou 25, Neptune House, 1st Floor, Flat/Office 11, Zakaki, 3045 Limassol. We operate our crypto casino Roobet in compliance with applicable data protection standards and continuously review our procedures to keep your information secure.

Information We Collect

We collect several categories of information when you interact with Roobet Casino, whether through our desktop site or our mobile app.

• We collect the details you provide when you register, including your email address, date of birth, and country of residence during roobet register.
• We collect verification documents you submit for identity and age checks required under our license.
• We collect financial information related to deposits and withdrawals, including cryptocurrency wallet addresses and, where applicable, fiat payment details from providers such as Skrill, AstroPay, Interac, Pix, WebPayPlus, and UPI.
• We collect gameplay data, including wagers placed on Roobet slots, Roobet blackjack, live dealer tables, Roobet Originals, and sportsbook activity.
• We collect technical data such as IP address, device type, browser, and login timestamps whenever you access your account through Roobet login or the Roobet casino login on our app.
• We collect communication records when you contact our support team via LiveChat or email.

How We Use Your Information

We use the information we collect to operate, secure, and improve our services. Specifically, we use your data to:

• We verify your identity and age to ensure compliance with responsible gambling regulations.
• We process deposits and withdrawals across our supported cryptocurrencies, including BTC, USDT, USDC, ETH, SOL, SUI, BNB, XRP, TRX, LTC, and DOGE.
• We personalize your experience, including tailored promotions, roobet bonus codes, and loyalty rewards through our rakeback and VIP programs.
• We monitor account activity to detect fraud, money laundering, or misuse of any roobet promo code or code Roobet offer.
• We communicate important updates, including changes to our terms, new games, or roobet bonus code offers.
• We analyze aggregated data to improve our crypto casino Roobet platform, including our sportsbook, live casino, and Roobet Originals titles.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize returning players, remember your preferences, and keep you securely logged in during your session on Roobet Casino. Our cookies also help us understand how players use roobet slots, roobet crash-style games, and other features so we can continually enhance our online gambling experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our website or app.

Sharing Your Information

We do not sell your personal data. However, we may share information in limited circumstances necessary to operate Roobet Casino effectively.

• We share data with payment processors and cryptocurrency networks to complete transactions.
• We share information with identity verification providers to confirm your age and eligibility.
• We share data with regulatory authorities when required under our Curaçao license.
• We share limited data with third-party offerwall partners, such as Offertoro and Lootably, when you participate in Free Play promotions.
• We may share information with our game providers, including Pragmatic Play, Evolution, Hacksaw Gaming, Nolimit City, BGaming, Play'n GO, Novomatic, NetEnt, Relax Gaming, OneTouch, and MLive, strictly to facilitate gameplay and fair reporting.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security protocols cover account credentials, payment details, and gameplay records across every version of Roobet Casino, including our mobile app. While we work hard to safeguard your data, no system is completely infallible, and we encourage you to use strong passwords and enable available security features on your account.

Your Rights

We respect your rights regarding the personal data we hold. Depending on your jurisdiction, you may have the right to:

• You can request access to the personal information we hold about you.
• You can ask us to correct inaccurate or incomplete data.
• You can request deletion of your data, subject to our regulatory retention obligations.
• You can object to certain uses of your data, including marketing communications.
• You can request a copy of your data in a portable format.

To exercise any of these rights, you can contact our support team, and we will respond in accordance with applicable law.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Accounts that remain inactive for six consecutive months without a login may be classified as dormant, though we retain relevant records as required by our licensing framework.

Restricted Jurisdictions

We do not offer Roobet gambling services to residents of restricted countries, including Australia, the United States, the United Kingdom, and several other jurisdictions listed in our terms. If we determine that an account has been opened from a restricted location, we reserve the right to suspend access and process any related data accordingly.

Children's Privacy

We do not knowingly collect personal information from anyone under the legal gambling age. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account.

Third-Party Links

Our platform may contain links to third-party websites, including payment providers and game studios. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective policies before sharing personal information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will post any revisions on this page, and continued use of Roobet Casino after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about how we handle your data, you can reach our support team at support@roobet.com for general inquiries or CS@roobet.com for complaints. Our LiveChat is also available 24/7 to assist you with privacy-related concerns, account security, or questions about your Roobet casino app experience.